Kairos: the new digital tool essential for job seekers and trainers at Pôle Emploi

Kairos, the latest digital tool designed by France Travail (formerly Pôle Emploi), is changing the way training projects are managed for all those seeking employment. It is an innovative solution that reduces administrative procedures as much as possible and makes communication much more fluid among all stakeholders in the sector. Impossible, to tell the truth, to escape today: a small overview of its features, and its benefits in the daily lives of its users.

Presentation of Kairos: digital tool for training

Kairos certainly goes further than just a classic software. Designed to support jobseekers, it now imposes itself as areal pivot for the management and monitoring of educational pathways. Designed by France Travail, he provides training structures with a direct channel to monitor, transmit and adjust, where necessary, the essential information concerning the progress and presence of trainees.

On the functionality side, we find simplified management of registration files, recording of presences and absences, filling of intermediate balance sheets...
Not to mention the invoicing of educational services.Kairos really clears the administrative partIn many centres, some managers estimate that they have reduced the time spent on repetitive tasks by about a third or more.
This is never negligible: it makes the accompaniment more fluid for learners, sometimes frankly more comfortable, than it seems.

One of Kairos' major assets is this ability tostrengthening exchanges between training centres and France Travail. The rapid transmission of data makes tracking of the pathways much more precise and – in practice – facilitates the adjustment between expectations of learners and existing offerings.
It is not so rare, far from that, that new options are identified over the course of exchanges (which often remain informal) between organisms, a tangible sign that the ecosystem is constantly moving.

Training of jobseekers: an optimized process

Without any surprise, Kairos is now proving to be difficult to circumvent to make the career path of job seekers reliable. It allowsvisualize group progress, step management and each evolution of the file in a glance.
On the basis of this data, the France Travail advisors are much better targeting the paths consistent with each profile (some share in passing that the module « matching » has made it possible to avoid, sometimes, beautiful errors of orientation !).

The routes accessible via Kairos are distinguished by their diversity and amplitude. Specialisation cycles, transverse modules, short or extended devices...
In fact, there are a host of possibilities depending on each project. The following is an overview:

This detail changes the situation: the vast majority of these routes benefit from aFinancial support (France Labour, Regions or other public partners), which avoids the cost barrier for learners.
Many note, moreover, that access to previously difficult to access channels has been greatly opened thanks to this new logic.
In the artistic field, it even happens that several GuyomCorp trainees can integrate specialized modules – music or cinema – without any advance fee.
This, not so long ago, was an exception.

To effectively complement the use of Kairos, theBanque DI AFPA: central repository to validate professional skillsis a valuable resource for assessing and valuing the achievements of jobseekers.

Membership in Kairos: key steps for training organizations

In order to take full advantage of Kairos, a membership route remains essential for training centres. Here are themajor steps to integrate the platform :

• ✅ Getting an activity number: essential for delivering accredited vocational training.
• ✅ Be certified Qualiopi: in other words, justify the quality of your teaching procedures.
• ✅ Register on the Carif Oref network: this gives visibility to your offer throughout Hexagon.
• ✅ Designate an account manager: the person responsible for the authorizations.
• ✅ Validate Kairos empowerment: and, once obtained, fully access the platform.

This course may seem a little long, even tedious at the beginning.
But once crossed, organizations quickly find that the tool changes the situation: dissemination of the catalogue, dematerialised management of applications, rapid updating...
Moreover, in practice, this additional reactivity saves the teams significant time – some centres have even noticed a significant acceleration during the return and administrative validation phases, which is never superfluous.

Developments and perspectives of Kairos

Kairos is constantly evolving to keep pace with the needs of the sector.
Thenew version « Kairos New Generation »illustrates this movement: accelerated generation of estimates for Individual Training Aids (AIF), management of Operational Preparations for Individual Employment (POEI), integration of the KeyA evaluation into the Investment in Skills Plan (PIC)...
Other modules may arise over the course of the year, often in direct response to requests from the field.
For many users, this ability to adapt makes the platform much less rigid than might initially be thought – especially at the very first hand, which is sometimes a source of apprehension.

In short, Kairos now asserts itself as a decisive lever for rethinking the management of career paths for people undergoing retraining or seeking employment.
Its efficiency goes well beyond administrative: it weaves the link, centralizes information and provides reliable follow-up, in particular to better reconcile orientation, support and market requirements.
Jobseekers, trainers and advisers France Travail thus have an additional asset to meet the new challenges of employment and training.
Undoubtedly, the evolution is far from over: returns to the field – sometimes at the turn of a workshop or during a session – continue to push Kairos to reinvent himself. To be continued...

Updated on 23 March 2026